The number of visitors is wrong

  • Resolved motochika

    (@motochika)


    2 years, 10 months ago

    Since yesterday the number of visitors in the stats has been wrong.
    The number of visitors on May 15 was 2474, but yesterday I saw that it had changed to 1321, and the number of visitors on May 16 was 1515, which is clearly an outlier since the average for the past several years has been around 2000.
    And today, May 17, the number of visitors is stuck at 1 at this point.
    The number of accesses is between 7,000 and 8,000, so there is no problem, only the number of visitors is wrong.
    Of course, I have not changed the statistics settings before and after that.
    What is happening?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @motochika

    I’ve seen you’ve reported having issues of low stats being reported on Jetpack Stats, and we’d be happy to look into the Jetpack connection for your website to see if there’s anything wrong with that, so please share the URL with us.

    If you wish to remain private with that, you can reach out to us here instead, but please don’t forget to mention a link to this thread if you do.

    Thread Starter motochika

    (@motochika)

    Thank you for your response.

    Do I have to provide the URL here?
    I don’t want to make it too public.

    postscript；
    I just reported from 「Contact Support」.

    • This reply was modified 2 years, 9 months ago by motochika.
Viewing 2 replies - 1 through 2 (of 2 total)
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