The number of photos in the gallery is different

  • Resolved selfishcat

    (@selfishcat)


    5 years, 8 months ago

    Hello

    1. I created a gallery with 5 photos.
    2. I placed a gallery on my website and clicked on a photo to enlarge it.
    3. The number of photos is displayed in the upper left.
    4. The number of photos is “9” instead of “5”.
    5. As a result, as I click the right mark of the carousel, photos other than the gallery will be displayed.
    This problem also occurs in various galleries.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @selfishcat,

    It is most likely that you have set the lightbox to load all the images from the page or all the images that link to an image so respectively you will see both the gallery and the other images in lightbox.

    To limit the lightbox so it would display the gallery images only – you will have to go to “Gallery -> Other Options -> Lightbox Effects” and choose “Only apply to NextGen images’ for “What must the lightbox be applied to?”

    Hope this helps

    Thread Starter selfishcat

    (@selfishcat)

    Hello

    The lightbox setting was initially set to “Only apply to NextGen images”.

    I still do not know the cause.
    I only upload detailed images.

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    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hmm, that definitely doesn’t look like it should. Can you please let us know what happens after you are trying to navigate next after reaching the 5’th image? Does it loads a different image from that page or it just stops?

    Can you please also let us know if you have a Plus or Pro version installed and if you have tried to use a different gallery display type to see if the issue persists?

    • This reply was modified 5 years, 8 months ago by Mihai Ceban.
    Thread Starter selfishcat

    (@selfishcat)

    I do not know whether the plug-in I use is Pro or Plus.
    The version is the free version of NextGEN Gallery Ver.3.2.4.

    After the 6th picture, different pictures from various galleries are displayed.

    The same symptoms appear in other galleries.
    For example, in the case of a gallery containing 3 images, 5 images will be displayed.

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @selfishcat,

    We need to take a closer look at your case.
    Please report this issue using this form: https://www.imagely.com/report-bug/. Be as specific as possible and let them know Mihai referred you.

    Note: do not forget to include this forum’s link.
    Many thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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