• Resolved peopleinside

    (@peopleinside)


    Hi, after your update 5.0 my website is no more in dark mode automatically when the dark mode is activated on the operative system. Even if activate manually after page refresh the darkmode is turned off. What was the version before the 5.0 the 4.2.9? This is the only one most recent version I can download from the advanced view. Restoring that all works fine.

    Also when the dark mode is active the website is no more showe well correctly as before.

    • This topic was modified 9 months, 1 week ago by peopleinside.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    Hi,

    We apologize for the inconvenience you’re experiencing with our plugin.

    1. If your device is set to light mode, your site will show in light mode by default for the use system settings option. However, once a user clicks the frontend switcher, their preference will be remembered and won’t change automatically based on the device.
    2. We haven’t found any issues with refreshing the page and reverting to light mode. Could you provide a screen-recorded video of this issue along with your site’s URL?
    3. We’ve updated our plugin to WP Dark Mode v5.0, which introduces exciting new features and a revamped UI. The previous version was 4.2.9

    Thanks! Have a nice day!

    Thread Starter peopleinside

    (@peopleinside)

    Hi @mdibrahimk48,
    thanks for the reply. I see many user are reporting issue with the new version and I read by your side reply, not only on my topic, that new version 5.0 introduce exciting new feature. Can I reply that version 5.0 is breaking everything?

    Nothing works.

    1. I know how Dark mode works. I’m reporting that version 5.0 is not working. I know how the extension was working before and the new version are not working.
    2. I don’t need report screenshots, many other topic are reporting issue with screenshot after your new exciting version 5.0 that for me (and not only from me from what I’m reading) is not working.
    3. The new version 5.0 is so exiting that I had to return to the old one for have website not broken ??
    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    We’re sorry for any trouble our plugin has caused you.

    Updating technology is always challenging to ensure compatibility with all systems. Please share your site’s issue and environment details with us so we can test it from our local server and identify the specific issues causing problems on your website.

    Your feedback is valuable, and we prioritize addressing user reports to improve our plugin’s performance. Thank you!

    Thread Starter peopleinside

    (@peopleinside)

    I appreciate that reply.

    1. Just in the new 5.0 the front end dark mode is no more activated even on incognito mode if the operative system is set to dark. This works correctly on the old extension, not on the new.
    2. As other user has reported in other support topic, when 5.0 dark mode is active all website is showed badly black where should not be, even the page loading is showed badly. I have to wait you made some better stable version to try to see if you have resolved all those bugs introduced with the new 5.0 version.
    3. I see also button has broken in some website and you suggested to recreate from new. I hope you will fix also that issue.

    After the new update 5.0 I see many users are reporting issue and website broken.. means wrong buttons, wrong dark mode, etc.

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    Hi,

    Thank you for letting us know about no more in dark mode automatically on the operative system issue and for sharing all the details. Our team trying to find the issue from our end. We’ll keep you updated on our progress.

    We’re working diligently to resolve all issues and create a stable plugin version for all users.

    Thank you very much! Have a nice day!

    Thread Starter peopleinside

    (@peopleinside)

    Thanks, please alert me when a new version to try will be available because I’m running the previous version and I have blocked updates of your plugin as latest 5.0 version broken everything. I will try to monitor sometimes here but I cannot continue do this for a long time without know when a fix will be released and I hope all issues reported from me and other users will be fixed. I hope to see this plugin working again.

    I think you should do a better testing before release an update ??

    Thread Starter peopleinside

    (@peopleinside)

    Seems the version 5.0.1 fix the issues. I’m happy to see you fixed it.

Viewing 7 replies - 1 through 7 (of 7 total)
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