• Resolved wprk2020

    (@wprk2020)


    Hi, after the most recent 3.3.10 update, the NextGen Pro is broken:

    1. Fancybox Lightbox is no longer working.
    2. Pro Slideshow is not working. My page displays nothing if I select this option.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Look about 5 posts down, it appears they are aware of it, but it’s surprising they haven’t been able to fix it yet.

    NextGen is a lousy plugin, the lightbox issue comes up regularly :(.

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @wprk2020.

    Unfortunately we had to report a major JS issue that was happening while using Fancybox so this is a confirmed problem and our developers are aware of it. This will surely be one of the most prioritized issues to be fixed in the next update.

    The Fancybox issue is a major one because it throws a fatal JS error which basically would affect all the JS dependent elements from that page and it is expected that it will affect the slideshows, Mosaic, Masonry and so on.

    As a temporary workaround we are kindly suggesting you to temporarily activate a different lightbox effect like SimpleLightbox from “NextGen Gallery -> Other Options -> Lightbox Effects” until our developers will fix the problem in the next NGG update.

    Thanks for your understanding

    Thread Starter wprk2020

    (@wprk2020)

    @mihaiimagely I have been using NetGen Gallery Pro for over two years now, and this is the first time to see an update would break so many things. Please make sure the next update is thoroughly tested before published online.

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @wprk2020 @tastymouse @xdriver.

    We have issued a new update for NextGen Gallery that fixes most of the previously reported problems.

    The new update will not fix the already broken gallery modules so you will have to manually edit the pages with the broken gallery modules – remove those modules and insert them new.

    Thanks for your understanding

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘The Most recent update breaks the NextGen Pro’ is closed to new replies.