The loading icon does not disappear

  • Hi,

    I’m using Multi Step Checkout version 1.4.3.
    The loading icon stays on the pages and does not disappear.
    What to do?

    Best regards
    Lars H. Jorgensen

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi @deciders,

    please can you share with me a link where I can see and test this issue ?

    Thanks and I’m sorry for the long time before my reply.

    Have a nice day

    YITH

    I’m facing the same issue.

    Looking at the code, the line that removes the loading icon is executed only on the last step.

    // Last step
if( current_step == 4 ){
    checkout_form.removeClass( 'processing' );
    next.fadeOut('slow');
}

    Why?

    It’s happening both on free and premium version (1.6.0).

    Plugin Author YITHEMES

    (@yithemes)

    Hi @lucasguima,

    I’m sorry but I have tried to replicate it in my local environment but without success. Please, can you tell me how I can reproduce this issue ? If you switch to default WordPress theme, have the same issue ?

    Let me know.

    LucasGuima

    (@lucasguima)

    The problem is my theme, I’m using Flatsome 3. Thanks for your reply.

    Plugin Author YITHEMES

    (@yithemes)

    Hi there,
    I have tested it again with Flatsome, now the problem seems to be solved. Can you confirm this ?

    Good Morning.
    How to solve this problem?

Viewing 7 replies - 1 through 7 (of 7 total)
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