The Like button (Jetpack) is not loading

Sorry, I made an error in typing previous message:

this is the URL I have been trying to whitelist:

/wp-content/plugins/jetpack/modules/likes/

I also tried to disable XML-RPC (plug in) and it didn’t help

Hey @somenoma,

Can you please try switching the Firewall into Learning Mode and let me know if it helps?

https://www.wordfence.com/help/firewall/learning-mode/

Please let me know.

Thanks,

Gerroald

Hi WFGerroald!

I did. Still not working. I have noticed the Like button is working if I deactivate Smush plugin. However, that is not solution of the problem for me. I need smush. Any other suggestions?

Hey @somenoma,

Thanks for the update.

Just for clarity, disabling Wordfence doesn’t resolve the issue, but disabling the Smush plugin does resolve it? If this is the case, I’d suggest starting a support request with both Smush and Jetpack as it doesn’t seem like Wordfence is contributing to this.

When opening the thread with the developers I’d also share a screenshot of any errors you see in the browser console.

https://www.wordfence.com/help/advanced/troubleshooting/#how-to-inspect-the-browser-console

Thanks,

Gerroald

Makes sence, thanks a lot!