The lazy load placeholder is bigger than the actual image

  • Hi,

    I am very new to the LiteSpeed cache plugin. I tried the lazy loading for images and it works well. But, the lazy load place holder (gray color) is bigger in size than my images. It looks like the place holder color dimension is square and my image size is a rectangle. Is there any way to fix the placeholder size. It is very weird when the image is loading..Please play the gif file.

    View post on imgur.com

    Thank you in Advance.

    Kind Regards

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Could you please provide the report number ?

    Best regards,

    Thread Starter Suanlian Tangpua

    (@suanlian)

    @qtwrk what report number? I didn’t get you!

    Thread Starter Suanlian Tangpua

    (@suanlian)

    or Is there any way to disable the place holder?

    Plugin Support LiteSpeed Lisa

    (@lclarke)

    The Report Number can be found in WP Admin > LiteSpeed Cache > Toolbox > Report. Press the Send to LiteSpeed button and then let us know what is displayed in the Report Number area.

    Thanks!

    Thread Starter Suanlian Tangpua

    (@suanlian)

    Sent! Thank you.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Once you clicked sent , it should generate a 8-charater string , please post that .

    Best regards,

    Thread Starter Suanlian Tangpua

    (@suanlian)

    Report Number: YAGQGOCP

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Could you please try enable Responsive Placeholder , purge all , and see how it goes ?

    Best regards,

    Thread Starter Suanlian Tangpua

    (@suanlian)

    There is an update for this plugin when I visit wp-admin. After the update, I got this message ” There has been a critical error on your website. Please check your site admin email inbox for instructions.” and all the tab and option in this plugin are gone. I can’t even deactivate the plugin.

    Thread Starter Suanlian Tangpua

    (@suanlian)

    I used save mode to deactivate the plugin and reinstalled it. I think it is working fine for now. If no one from the community faces the same problem. It might be a problem in my setting or something…The gray place holder thing is still loading on a bigger size than the image.

    Kind Regards,

    Thread Starter Suanlian Tangpua

    (@suanlian)

    Hi,

    The lazyload place holder thing is loading fine now Thanks.

    Kind Regards,

Viewing 11 replies - 1 through 11 (of 11 total)
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