The latest versions of the plugin do not work on Android

OK. Thanks for trying that. Since I can’t duplicate the issue now, it becomes trickier to resolve. I’ll try going out and testing against an array of Android devices in the next day or two to see if I can duplicate.

Just to confirm where we stand, with latest version of the plugin…

• the gallery works 100% as expected on desktop browsers
• on Android, some images open, and some still do not

Is that correct?

The gallery works 100% in desktop browsers. On Android, images are opened singly, as the gallery does not work.

Thank you very much! Good luck to you!

“On Android, images are opened singly, as the gallery does not work.” Do ALL the images open singly? I was still thinking the issue was with some images not opening. If they all open singly, but you can’t navigate between then, that’s a bit different issue.

I can confirm for you that, at least on my side, I can navigate between all the images on desktop, my personal iPhone, and Android devices on BrowserStack. So whatever the issue is here, it’s probably something quite specific to a particular environment.

The plugin does not work on android. Any image opens as a separate page.

Hi @slavcilla, I have not read the complete thread so this question might have been asked before: Are you logged in to your WP admin on your phone or are you viewing the site as an anonymous visitor?

… and you may need to adjust the Minimum browser/device viewport width and the new Minimum browser/device viewport height settings on Settings > Media.

Thanks! But why ? If it works on the old version of the plugin, but not on the new one, then it’s about the plugin.

Good afternoon!

In the new version of the plugin 2.0, the gallery still does not work on Android – https://zr73.ru/rabochie-perchatki /.

But I found that version 1.8.18 works as it should – https://art77.ru/2024-01-02/

Hi @slavcilla!

Sorry to hear you are still having this issue.

I just tested https://zr73.ru/rabochie-perchatki now on a Galaxy S23 phone (with Chrome) and it is working as expected for me. Here’s what I see: https://d.pr/v/XSakzA

I also tested on a Tab S9 tablet (with Firefox) and it is working there too:
https://d.pr/v/w7Z76a

Can I confirm exactly what you’re seeing? I believe for you all images DO open in the lightbox BUT each image opens individually in the lightbox so you cannot navigate from image to image within the lightbox.

Is that correct? If not, can you please tell me exactly what you’re seeing.

Also can you tell me exactly which device and browser you are using?

Thanks!

• This reply was modified 1 year ago by FirelightWP.

OK – https://art77.ru/test/

1. If I’m understanding your screenshots correctly, images are not opening in the lightbox. Is that right?
2. Don’t you have other sites where your images ARE opening opening in the lightbox on android, or do you see the same behavior for every site?
3. I think you shared screenshots of your device information. But I can’t read russian or grab the text from the screenshots to translate it. Can you just tell me which phone model and browser you are using so I can try to test those?

The work of the plugin does not depend on the site – it is the same everywhere.

Browser – Google Chrome or embedded Yandex

The phone is rare – Yandex, but it’s the same on popular models.

The plugin works correctly on Android-14.