the latest version gives many errors

  • Resolved disenods2023

    (@disenods2023)


    7 months, 3 weeks ago

    I had to go back to version 4.5.6 because the last version gave me an error when editing blog posts, the page was left blank. When I return to version 4.5.6 everything works as before

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Amit Paul

    (@paulamit)

    Hi @disenods2023,

    Greetings. Really sorry to hear about the issue you’re facing.

    Are you getting the errors with the latest released version 4.5.8? If yes, I request you kindly share the issue details with screenshots/recording, and also share the errors you’re getting, so that we can check with our team and assist you accordingly.

    Looking forward to helping you.

    Thank you!

    Thread Starter disenods2023

    (@disenods2023)

    It doesn’t give me any errors, simply when I go to edit a blog entry, the page remains blank. I currently have version 4.5.6 installed and it works perfectly. I tried version 4.5.7 and it doesn’t work either

    Plugin Support Amit Paul

    (@paulamit)

    Hi @disenods2023,

    Thanks for your reply back. Could you please share us a short screen-recording of your issue trying with the latest version? So that we can try to reproduce it on our end and check this easily.

    Thanks for your co-operation!

    Plugin Support Amit Paul

    (@paulamit)

    Hello @disenods2023,

    Hope you’re doing well.

    Would you kindly give us feedback about the issue that you’re facing? If you still get the issue, please let us know with a proper scree-recording. So that we can investigate this properly from our end and fix that if needed.

    Thank you!

    Plugin Support Amit Paul

    (@paulamit)

    Hello @disenods2023,

    I trust this message finds you in good health.

    As we haven’t received any response from you, we believe that your issue has been successfully resolved. Therefore, we are closing this topic now.

    However, please do not hesitate to open a new topic should you encounter any further issues. We’ll try to reach out to you as early as possible. 

    Thank you!

    Thread Starter disenods2023

    (@disenods2023)

    Hello, I have left version 4.5.6. I have not wanted to update to the latest one, I am afraid that it will generate an error again

    Plugin Support Amit Paul

    (@paulamit)

    Hi @disenods2023,

    Hope you’re doing well. I understand you. Actually, We need to know the error details to understand the issue’s cause and fix it. It would be great if you could try the latest version again and share the error details where you’re encountering the issue with a screenshot/recording. This will help us investigate further and fix this.

    Thanks again for your cooperation and understanding!

Viewing 7 replies - 1 through 7 (of 7 total)
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