The latest version (2.5.3) doesn’t work

  • Resolved Art Project Group

    (@artprojectgroup)


    9 months, 2 weeks ago

    When trying to pay, the PayPal modal opens, but it closes suddenly and it is impossible to pay with this payment method.

    Version 2.3.2 works without any issues. Please check the bug and fix it as soon as possible.

    Best regards.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @artprojectgroup

    This isn’t a global issue with the PayPal Payments plugin itself but instead looks like a conflict with either your site’s theme or another plugin.

    To address this issue, we recommend performing a full conflict test. This involves temporarily switching your site’s theme to the default theme (such as Storefront) and deactivating all plugins except for WooCommerce and PayPal Payments. This process helps isolate the cause of the issue by eliminating potential conflicts with other themes or plugins.

    Please do not hesitate to contact us with the results of your conflict test or if you require further assistance.

    Kind regards,
    Krystian

    Thread Starter Art Project Group

    (@artprojectgroup)

    Indeed I had to be something else as I have tested on the test installation and it works perfectly, I just updated again and now it works without any issue.

    I close the thread, sorry for the inconvenience.

    Best regards.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘The latest version (2.5.3) doesn’t work’ is closed to new replies.