The last update was trash!

You broke what was fine before your company took over. These people do not think about what they do before they do it. Forget about having design continuity, forget about keeping features you like. These folks dont give two flying #*@%$ about anyone who is currently using the plugin without issue. Before this company took over the plugin, yes i paid for it, but i did so because it was worth it. Now these holes make it free (not bad) and strip it of all customization of the design. Now your stuck with this UGLY, unchangeable, default looking, chat box that matches nothing. The $#!^ is trash. Go get live chat or some other plugin with more features and the ability to smartly initiate separate departments by the page your user is on. Don’t be mislead by numbers and reviews they’re old, don’t waste your time i’m sure this plugin will lose numbers under this new companies management. In fact i think it already has. The last update completely broke every icon on my site and caused major conflicts with other plugins like it had NEVER done before. so from a guy who has used them on multiple installation and will not be using them again take my advice and stay away. You get what you pay for!