• Resolved Hypaepa

    (@hypaepa)


    Hello, I plan to buy the premium version of the plugin. I am not entirely satisfied with the free version.
    How are invoices generated? The invoice numbers do not follow each other and do not respect the order of the orders. So I have some accounting issues.
    Could you help me ?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Hypaepa

    (@hypaepa)

    A idea ?

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @hypaepa,

    Thanks for reaching out.

    We couldn’t replicate the issue when we tested the scenario on our end, Invoice numbers are generated based on the chosen order status in the plugin settings page (Invoice/Packing > Invoice > General > Create invoice automatically). The plugin will generate invoices once the order status switches to the selected status. Kindly make sure that the invoice numbers are generated sequentially based on the order status.

    Thread Starter Hypaepa

    (@hypaepa)

    Hello, thank you for your answer.
    I’m going to try

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @hypaepa,

    As we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

    Thread Starter Hypaepa

    (@hypaepa)

    Hello, I haven’t had a new order yet, so I couldn’t see if the numbers followed each other. After January 1st it will start again ??

Viewing 5 replies - 1 through 5 (of 5 total)
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