The integration works! but not create event on calendar.

  • Resolved alandres

    (@alandres)


    6 months ago

    Hi team! Thanks for the plugin. I have started using it on a website, using ContactForm7 as a trigger towards Google Sheets, and it works very well.

    I am testing on a website with only 2 plugins and no conflicts. I use the Divi template, and the trigger is WPForms (Pro) towards Google Calendar. The fields are Date and Time, Name, Email, and a Select field. Before installing Bit Integration, I did 2 tests and the notification emails were sent with the data that the user completed in the form.

    I install Bit Integration, set up the integrations, enter the keys provided by Google, and the result is OK! I map the fields (as shown in your example video) and finish without any problem, I do not use conditionals.

    pictures: https://imgur.com/a/VQ3BgiL

    However, when testing, the event is not generated in Google Calendar, the notification messages do arrive to the admin and the user, but even when clicking the “Submit” button on the form, the default confirmation message does not appear. I have checked the integration’s action timeline but there is nothing there. Any ideas on how I can resolve this?

    Thanks a lot for your help.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support wayes001

    (@wayes001)

    Hello Alandres,

    We wanted to inform you that we have resolved the Google Calendar issue. Please ensure you are using the latest version of Bit Integrations. The latest versions are Free v2.0.5 and Pro v2.0.5. Please update your plugin and check it.

    Thread Starter alandres

    (@alandres)

    Hi wayes, Yes I have the last version.

    Last version Bit Integration?

    Thank you.

    Thread Starter alandres

    (@alandres)

    Hi team!

    Viewing the error log on my hosting, the following appears:

    mod_fcgid: stderr: PHP Fatal error: Uncaught Exception: DateTime::__construct(): Failed to parse time string (26/5/2024 17:00) at position 0 (2): Unexpected character in: my-web-site/wp-content/plugins/bit-integrations/includes/Actions/GoogleCalendar/RecordApiHelper.php:63, referer: my web site!

    I attach the pictures step by step for the process and execution:
    https://imgur.com/a/x9FU318
    01 – change type date on WPForms
    02 – my settings wordpress
    03 – my form online
    04 – notification email to admin and customer
    05 – success process bit integration ok.
    06 – but the event created the time is not correct, KO!

    It will be 11:00 and not 13:00

    I hope you can help me.

    Thank you.

    Thread Starter alandres

    (@alandres)

    Hello @wayes001

    Is there any news about the incident? I wrote to support via chat but they haven’t told me anything since then. If you need any more examples so that you can replicate the example, you can tell me.

    Thank you so much

    Plugin Support wayes001

    (@wayes001)

    Hello alandres,

    We tested it again, and it’s working as expected. During the live chat session, we attempted to screen record, but you suddenly left the session.

    Here is the video: https://workdrive.zoho.com/file/u1eyx54ff20b1bd9044b99b03605fee329e4a

    Plugin Support wayes001

    (@wayes001)

    It has been quite some time since we last heard from you. Therefore, we are assuming that your issue has been resolved. We will now proceed to close this topic. We wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

Viewing 6 replies - 1 through 6 (of 6 total)
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