Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Alexis Salazar

    (@asaldel)

    Hello there,

    hope you are doing well ??

    Does this happen only after updating the plugin to the latest version or it happened with previous versions?

    I have been checking and there is a strange effect when clicking on the slider arrows. Could you try to make a test only with WooCommerce and Zoom Magnifier activated, and with a default WordPress theme and check if the problem is solved, please?

    Let us know any news, please.

    Have a nice day!

    Thread Starter alexnoxx

    (@alexnoxx)

    Dear,

    I have performed the tests under the following conditions:
    – Deactivate all plugins leaving only “woocommerce” and “YITH WooCommerce Zoom Magnifier”.
    – I have used the default template “Twenty Nineteen 2.0”

    The results after the tests are:
    – Not all images are displayed. (see screenshot)
    – The slider does not work correctly, when clicking on the left and right arrows the slider does not respond. (see screenshot)
    – I have tried adding and removing the CSS code:
    .product ul.yith_magnifier_gallery > li:nth-child(2) {
    display: none;
    }

    But it doesn’t work either.
    The version I am using of “YITH WooCommerce Zoom Magnifier” v1.3.26.
    I understand that it is a problem that is not related to my template and that there is no conflict with any plugin.
    This problem started to happen to me since the penultimate update of the Zoom Magnifier plugin.

    Regards,

    Alex

    attachment:
    https://drive.google.com/file/d/18uwtSPWdnFgoGzgszZ0_NU45SCchq5Es/view?usp=sharing

    Plugin Support Iván Sosa

    (@ivansosa)

    Hi there,

    I think and insist that probably your theme is modifying the thumbnail wrapper.
    It seems you are adding two identical images, and it’s not working as expected.

    Unfortunately, I can’t replicate the issue on my local site.
    I kindly suggest you change your theme to another default WordPress theme.

    Have a nice day!

    Thread Starter alexnoxx

    (@alexnoxx)

    Ok, thanks for the support.

    Regards,
    Diego

Viewing 4 replies - 1 through 4 (of 4 total)
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