The image quality is too poor.

  • Resolved cheonmu

    (@cheonmu)


    5 years, 4 months ago

    Hi,

    The quality of image the purchaser uploads with a review is too poor.

    I checked it and found out that the resolution of the original image uploaded by the buyer is high enough and clear.

    But the size of the thumbnail created by your company’s review plug-in is too small and the photo quality is too poor.

    Is there any way to improve this matter?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,
    For each image uploaded by your customers, our plugin only generates 3 sizes: wp thumbnail, 500×500 and original size. I check one of your review image but don’t see the 500×500 size exists so it loads the thumbnail. I can put a filter when outputting reviews images so you can make it load the original size.
    Regards

    Thread Starter cheonmu

    (@cheonmu)

    Hi,

    Thanks for answering.

    in my case, why is 500×500 thumbnail not generated and how do i fix this?

    Do i need to generate thumbnails using Regenerate Thumbnails plugin?

    And how can i put filter?

    Thank you.

    Thread Starter cheonmu

    (@cheonmu)

    Hi, I sovled the problem.

    THank you.

    I’m about to tell you not to use Regenerate Thumbnails to do this. Did you?

    Thread Starter cheonmu

    (@cheonmu)

    Hi,

    The problem is i put below code in my functions.php before.

    
add_filter( 'woocommerce_resize_images', '__return_false' );
add_filter( 'woocommerce_background_image_regeneration', '__return_false' );

    `
    And i delete that. it works.

    THank you.

    • This reply was modified 5 years, 4 months ago by cheonmu.

    Cheer ??

Viewing 6 replies - 1 through 6 (of 6 total)
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