• Resolved mbilalshafiq

    (@mbilalshafiq)


    “We have integrated PerfectMoney Payment Gateway into our WooCommerce website, but we’re experiencing issues with the image of PerfectMoney not loading on the checkout page. This is problematic for gaining the trust of our users and other issues. I have included a link for your reference, please check. Could someone please help us understand why this is happening and suggest a solution? We are facing the same problem on multiple websites.”

    • This topic was modified 1 year, 8 months ago by mbilalshafiq.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Roxy

    (@roxannestoltz)

    Hi@mbilalshafiq,

    Thanks for reaching out!

    I understand that the payment icon for Perfect Money Payment is not displaying on the checkout page, is this correct?

    Having had a quick look at the browser console on your checkout page, it seems that the image itself is not present in the “/pm/assets/images/” folder. The console error states:

    Failed to load resource: the server responded with a status of 404 ()

    Please check the folder to see if the image is there, and if by any chance it is named something other than “perfectmoney.png”. If it isn’t there, you may need to download and re-install the Perfect Money plugin again. Your settings should be retained in the database, so you shouldn’t have to reconfigure everything.

    Let us know how this goes!

    Hi,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Kind regards.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘The image for Perfect Money Payment is not displaying on the checkout page.’ is closed to new replies.