The image custom size does not work on mobile version

Hi,

Can you please send me your site URL?

Hello @israelaz

Thanks for your reply

Can I send the URL by email please ?

I have noticed that my message was not correct. I have a problem with section’s (containter) background image custom size and not juste with image widget custom size.

You can try to add any image on section’s background and change the image size on mobile version using pixels or % and you will see that it does not work on mobile version (only on elementor editor)

Thanks

Best Regards

Hi,

You can send me the URL here.

Hello @israelaz

I have created the fresh demo website where you can see that the container’s background image custom size 50% does not work on mobile version on 3.7.6 version

Website: https://sgsgsg.instawp.xyz/

I can send you the admin credentials to look from Elementor editor. The container’s background image custom size work only Elementor editor

Can you please check this issue on the last version of ELementor ?

Thank you

Best Regards

Hi,

Make sure to have the latest version of Elementor.

Regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard.

Please change your PHP version to 7.4

To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor) and see if it helps. If it solves the issue, reactivate them one by one to find the culprit.

If it didn’t help, switch your theme (temporarily) to the “hello Elementor” theme.`

Hello @israelaz

Thank you for your reply

The server use PHP 7.4

Elementor version 3.7.6

The website has not any other plugins

screenshot URL: https://prnt.sc/9GM9PzAV19EZ

Hello theme is already activated

screenshot URL: https://prnt.sc/dvS4J9uKHAYk

I have regenerated CSS from elementor > Tools > Regenerate CSS

screenshot URL: https://prnt.sc/BtXW3c83Q6Py

Nothing help because this is an issue in the last version of Elementor (same problem I have on 3.7.5). I have already checked the same thing on Namecheap hosting also (there is the same problem)

There was not this issue on Elementor 3.6.8

I want to repport this issue that Elementor Team know about it.

Thank you

Best Regards

Hi,

We checked about this issue and we see it’s a bug.

Our developers working on it.

As a workaround, I can suggest you use this CSS:

@media (max-width: 767px) {
selector {
background-size: contain !important; //Change the size accordingly
}
}