• marseem

    (@waseemsannib)


    Hello,
    I have an issue regarding:
    1- gallery images under the product image come cropped not in original image size. Is there any solution to fix this issue?
    – once I cross in the product image, the paypal button comes over the zoomed image which is not nice. I need to push the paypal button under the image once I zoom the product.
    Any support will be much appreciated.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter marseem

    (@waseemsannib)

    Regarding paypal button I have changed the zoom option to be inside the box. So it is fine now.

    Just need to know why the gallery images come cropped? second why the plugin doesn’t work on some products such as:
    https://marseem.nl/product/grey-dresser/
    the plugin works perfectly on laptop screen while on iMac 27” not. But other products even on iMac 27” works without a problem.
    don’t know what is going on.

    On iMac screen try to check first product pages you will see the zoom doesnt work while on other well.
    hope to find a solution for this issue
    Thanks in advance

    Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,

    The size of the images in the gallery is predefined by a size that by default is the “shop_thumbnail”. You can change this by adding the following code to your active theme’s functions.php file:

    if ( ! function_exists( 'single_product_small_thumbnail_size_custom' ) ) {
        function single_product_small_thumbnail_size_custom( $size) {
            $size = 'woocommerce_thumbnail';
            return $size;
        }
        add_filter( 'single_product_small_thumbnail_size', 'single_product_small_thumbnail_size_custom', 9999, 1 );
    }

    Instead of ‘woocommerce_thumbnail’ you can also try ‘woocommerce_single’ or ‘woocommerce_gallery_thumbnail’.

    Could you check it, please?

    On the other hand, we have tested the page in macOS High Sierra + Chrome and the zoom works correctly. Could you tell us what browser you use?

    We will be attentive to your response.

    Best regards.

    Thread Starter marseem

    (@waseemsannib)

    Thank you Juan,
    The zoom is working perfectly, just if you visit the page you can see the four gallery images come not aligned with the product image. You can see gaps on the right and left sides. the images are not aligned with the main image of the product. You can see 4 images and a half as well, not completed 4 images that aligned with the edges from the right and left of the main image. how can I fix this issue?
    https://marseem.nl/product/angels-wings/

    Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,
    thanks for your patience.

    We have entered your site, and we see that there are more than 4 images in the slide, and they are correctly displaced.

    Maybe you were able to fix it?

    We will be attentive to your response.

    Best regards.

    Thread Starter marseem

    (@waseemsannib)

    https://ibb.co/6wc5dcz
    I selected 4 items to be displayed but it comes many images.

    Thread Starter marseem

    (@waseemsannib)

    it is 4 items selected in the setting to be displayed but they come more.

    Second the images not aligned from right side and left of the main image.

    And even when they displace you can see gaps from the right side not aligned with main image. You will notice this once you are able to show 4 items in gallery.

    Thank you Juan

Viewing 6 replies - 1 through 6 (of 6 total)
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