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  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @rkwonline,

    No matter how I set it up, I’m not able to make it receive files. Can someone help me, please?

    I gave a quick test by testing your form in my system and it works out of the box.

    However, I could notice the issue on your website though, where the upload field isn’t working. It seems more like a conflict. Do you have more than one PayPal gateway configured on the website side other than in Forminator?

    I could notice jQuery errors related to PayPal. Could you please try running a conflict test and see whether it helps with ruling out the issue noticed?

    Please check the following flowchart on how to run a conflict test:
    https://premium.wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

    Please do let us know how that goes. Looking forward to your response.

    Kind Regards,
    Nithin

    Thread Starter rkwonline

    (@rkwonline)

    Hi Nithin,

    Thank you very much for your swift and qualitative support! And it worked! I found a former PayPal plugin that was causing the conflict. I turned it off, and now it’s working. THANK YOU!!

    Thread Starter rkwonline

    (@rkwonline)

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Viewing 3 replies - 1 through 3 (of 3 total)
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