The format of the file is not valid – but why?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi,
    please enter the available extensions separated by comma, not semi-colon.

    Best regards

    kvnthng

    (@kvnthng)

    Hi there!

    I have set the uploader to allow PDFs and JPGs but when I try it as a user, all PFDs are greyed out.

    This is what I have got in the settings: pdf,jpg

    Why won’t it let me use PFDs?

    Thanks ??

    Plugin Author YITHEMES

    (@yithemes)

    Hi,
    please verify if there is some error during the POST operation using the developer console and/or set the WP_DEBUG to true an let me know if there is some error shown after the upolad procedure.

    Best regards

    Yo upload PDF change on folder Lib/class.yith-woocommerce-additional-uploads
    Line 535 <input type=”file” name=”uploadFile[]” id=”uploadFile” accept=”image/*”/>
    change it to this

    <input type=”file” name=”uploadFile[]” id=”uploadFile” accept=”application/pdf”/>

    Plugin Author YITHEMES

    (@yithemes)

    Hi,
    you should be able to upload files in PDF even with the image/* filter that is used only as starting filter.
    If not, please tell us which browser and which version are you using.

    Hi there, I am having the same issue with users being unable to upload a .pdf file – it is only allowing uploads for .jpeg and .png?

    I am currently using Google Chrome for this as well – not sure what browsers other customers would be using.

Viewing 6 replies - 1 through 6 (of 6 total)
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