• Resolved mikestankovich

    (@mikestankovich)


    I changed php version from 7.4 to 8.1 and then noticed this in w3 dashboard

    The following memcached servers are not responding or not running:

    • Database Cache: 127.0.0.1:11211.
    • Object Cache: 127.0.0.1:11211.

    This message will automatically disappear once the issue is resolved.

    Don’t know if it is connected somehow. In the extensions for php version 8.1 “memcache” and “memcached” are not selected, could that be an issue?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @mikestankovich

    I am sorry about the issue you are experiencing and I am happy to help!
    In some cases once the PHP is updated to the next version, especially when skipping a couple of versions, it may be necessary to restart the server, and the memcached service.

    Check the service at the CLI/SSH: memcached-tool 127.0.0.1:11211 display and memcached-tool 127.0.0.1:11211 stats.

    telnet 127.0.0.1 11211

    should communicate with memcache and respond to status commands etc

    Look if the service is running: ps afux | grep memc

    restart the service if needed (as root/sudo): service memcached restart.

    Let me know if this helps!

    Thanks!

    Thread Starter mikestankovich

    (@mikestankovich)

    Thanks for your reply, but I have no idea what you told me to do, sorry.

    “Check the service at the CLI/SSH” – how to do this, inside CPanel, or inside W3 plugin settings, or in public_html? Can you please give me some more details. Thanks

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @mikestankovich

    Thank you for your feedback.
    These are conlsole commands that you can use.
    Is there any chance you can reach out to your hosting provider and restart the server and memcached service?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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