Hello @iamwpuser
Thank you for your feedback and I am sorry for any inconvenience.
A couple of points. I understand that some things may be frustrating. What shocked me most is the shared server costs $30/month.
Shared hosting is an arrangement in which multiple websites are hosted on one server. Resources such as disk space, CPU, and memory are shared, and costs are split between all the users on that server. So 4Gb ram and 2cpus are shared with every website that is hosted on that server.
I would appreciate it if you could share the hosting plan you are using or the link to that hosting plan as this. This is the reason why the hosting support told you that the server cannot be restarted, and this is because multiple websites are likely using the resources.
The optimal W3 Total Cache configuration takes into account a number of factors: your theme, your plugins, and the technologies available on the server. Since everyone’s site and traffic and theme are different, there is no one size fits all solution.
You should also take into account the idiosyncrasies of Web Performance Optimization (WPO) in a WordPress context. It means that WPO best practices have to be modified for WordPress because of how the application operates. The number of counter-intuitive realities could fill a small book.
Let’s go back to the Memcached problem. W3 Total Cache detects if the PHP Memcached module is installed on your server. The message you’re getting from the W3TC means that the W3TC can detect the Memcached extension, however, the Memcached service is not running. This means that if you select Memcached as a caching method, it will have no effect.
Regarding the score, you are getting 77/98 is actually a great score. Every website is built for the Desktop primarily. This means that the number of JS and CSS files that are used for the Desktop version is still loading on the Mobile version of your website, even tho the website is mobile responsive, which only means that it will show properly for mobile users.
For example, a single external file that is loading on your website, let’s say its font file called from google my some theme or a plugin, cannot be optimized by any plugin as the font is not coming from your server. And when it comes to mobile/desktop score, that same render-blocking file will reduce the mobile score by 30% more for mobile than the Desktop.
I am more than happy to assist you with any questions you may have, and once again I am sorry for any problems you may be having with the configuration.
If convenient, please share your website URL, as I would be interested in seeing the test results.
Let me know if you have any questions.
Thanks!