• Resolved lmdoiron122

    (@lmdoiron122)


    Hello I am seeing the following error on a clients site:

    The following memcached servers are not responding or not running:

    Object Cache: 127.0.0.1:11211.
    This message will automatically disappear once the issue is resolved.

    I have googled this and seen a couple of threads with similar questions but I am not a coder and have found the answers to be over my head or vague in nature.

    When I deactivate the W3 Total Cache Plugin the error disappears.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @lmdoiron122

    Thank you for reaching out and I am happy to assist you with this.
    As you may have seen in the other posts, the problem is that W3 Total Cache is detecting that Memcached servers are not running.
    This is detected if you enabled any of the caching modules like Page Caching or Object Caching, using Memcached instead of disk.
    Since the Memcached PHP extension is installed on your server, and W3 Total Cache is only using that module for caching ability, I would advise reaching out to your hosting provider for assistance, so they can check the Memcached server status for you and restart the Memcached server if needed.

    I hope this helps!

    Thanks!

    Thread Starter lmdoiron122

    (@lmdoiron122)

    Thank you @vmarko that really did help! Issue is now resolved.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @lmdoiron122

    You are most welcome!

    We would really appreciate it if you could take a minute and post a review?here. This will help us to continue offering a top-notch product to users.
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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