The feed only shows excerpts

  • Resolved cnxsoft

    (@cnxsoft)


    3 years, 10 months ago

    I’ve been using GN Publisher with the English version of the website for nearly two years without any problem. That feed shows the full article and media assets: https://www.cnx-software.com/?feed=gn

    But we’ve started to work on a Chinese website, and GN publisher does not output the feed as expected, instead only showing excerpt like the standard feed: https://www.cnx-software.cn/?feed=gn
    Media Assets don’t show in the preview in Google Publisher either.

    I’m unable to understand what may cause this issue.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi, sorry to hear you’re having this issue.

    I have checked your feed, and it appears to me that the excerpt is being used, however it is not GN Publisher using the excerpt, rather, some other plugin must be changing the content before GN Publisher gets to display it.

    GN Publisher will only use the post excerpt if the post content is empty. This is not the case in your feed. When GN Publisher uses the excerpt, there is no <description>…</description> in the feed, as you can see, this is included in your feed, therefore GN Publisher is not calling the_excerpt_rss().

    My recommendation would be to check that the setting “For each post in a feed, include” is set to “Full text” in WP Admin -> Settings -> Reading. GN Publisher does not respect this setting because for GN the full text is required, but whichever plugin is changing the content before GN Publisher displays it may respect this setting.

    If that fails, I would recommend disabling the plugins one-by-one, checking the feed content each time until it is correct, then we can check what the issue with that plugin is.

    Thread Starter cnxsoft

    (@cnxsoft)

    Thank you.
    It was The SEO Framework plugin with “convert feed entries into excerpts” enabled. The GN feed now works just fine.

Viewing 2 replies - 1 through 2 (of 2 total)
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