The eye keeps rolling!

  • Resolved Haarshit Gala

    (@harshitsgala)


    1 year, 5 months ago

    I have been using Contact Form 7 for quite some time now, and it’s been working well until recently. I use the contact form 7 to send out my free guide on emails to my audience upon filling out the form.

    As of yesterday, the form has stopped working. After checking with all the plugins, there seems to be some conflict with the WP Mail SMTP plugin. When I deactivate it, it form works fine. However, it can take up to 30 seconds to display the the success message.

    But when the WP Mail SMTP Plugin is activated, the eye keeps rolling, and nothing further happens after I press the form submit button. I, as the owner, receive a confirmation email; however, the customer doesn’t receive any emails.

    How can I resolve this issue?

    The page I need help with: [log in to see the link]

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  • Thread Starter Haarshit Gala

    (@harshitsgala)

    Turns out the file size of the PDF I have been trying to send was big to process. The size of the PDF was approximately 19MB, I tried reducing the file size to 4MB and it works perfect now.

Viewing 1 replies (of 1 total)
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