the extra cost was not added when paying by cash on delivery

  • loveanbra

    (@loveanbra)


    6 months ago

    Good morning,

    yesterday a customer tried to make a credit card payment and it failed.
    Subsequently he changed the method to “cash on delivery” and automatically did not add +4€ which should be the extra cost. How come?
    How can I fix it?

    Usually, at the time of payment, select “payment on delivery” and +4€ are added.

    I await your kind feedback, thank you

    The page I need help with: [log in to see the link]

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