The error message of the failed order is not displayed in woocommerce

  • Resolved abs8668610

    (@abs8668610)


    1 year, 4 months ago

    The error message of the failed order is not displayed in woocommerce, for example, the payment failed, the reason is do_not_honor

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @abs8668610,

    Greetings from WebToffee support.

    To help us better understand the issue please share:

    1. Stripe log from your?Stripe dashboard?(Stripe dashboard -> Developers -> Logs) with both?request?and?response?logs in a text file as we may need to share them with Stripe Developers
    2. The payment method you used.
    3. Screenshot of the issue.
    4. WooCommerce System status report (WooCommerce -> Status -> Get system status report)
    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @abs8668610,

    We are marking this thread as resolved as we haven’t heard back from you for a while. You may create a new ticket if you are still facing the issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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