The emails keep getting sent to SPAM!

  • Resolved microscopes123

    (@microscopes123)


    4 years, 11 months ago

    Anyone else having an issue with the emails being sent to a users SPAM folder? Specifically in GMAIL?

    Even set up SMTP and still going to Spam.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Arno Welzel

    (@awelzel)

    GMail and other big providers are known to have quite aggressive spam filters. Unfortunately there is nothing the plugin can do to avoid this.

    You can only try to manually add the sender address from the website to your white list in GMail and hope that future notifications don’t get marked as spam any longrer.

    Loving this plugin. All emails are coming correctly in the inbox under Updates tab of Gmail.

    Using custom SMTP services like AWS SES or similar with proper DKIM / SPF setup can help.

Viewing 2 replies - 1 through 2 (of 2 total)
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