The emails are not received (demo version)

  • Resolved rejoser

    (@rejoser)


    6 years, 11 months ago

    I really like the plugin, and I would like to upgrade to the pro version.
    I have a problem that I do not receive mail when a user opens or replies the ticket.
    Is this a problem due to the demo version? Or else?
    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    This a premium plugin feature so send an automated reply to the customer when the ticket is opened or updated.

    Regards,
    Lorenzo

    LOL, what a joke. He promised to update the plugin to make it functional but still has not. Any support plugin that does not send notification emails is worthless.

Viewing 2 replies - 1 through 2 (of 2 total)
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