• The email icon on the Floating Social Share Icons is not working properly. Could you please have your tech team investigate this issue?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Heateor Support

    (@heateor)

    It’s working. See

    If you are seeing a blank page on clicking the Email icon, your system doesn’t have an email client (outlook, thunderbird etc) installed and your browser also doesn’t have any default email service configured to handle such links.
    The functionality of Email share icon depends on the device of the person clicking it. So, don’t worry about it.

    Thread Starter excelsiorstudios

    (@excelsiorstudios)

    Now I understand. The company has recently transitioned from using Microsoft Outlook to Microsoft 365. Is there an email icon available that is compatible with both versions?

    Plugin Author Heateor Support

    (@heateor)

    You can enable other email share icons like – Gmail, Outlook, Yahoo etc allowing the visitors to share on a specific email service.

    Thread Starter excelsiorstudios

    (@excelsiorstudios)

    Thank you for your response. Is there any icon that is compatible with Microsoft Exchange?

    Plugin Author Heateor Support

    (@heateor)

    Sorry, we don’t have any such icon for now.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘The email icon on the Floating Social Share Icons is not working properly.’ is closed to new replies.