The Elements of Shop card structure is inaccessible

  • Resolved sajjad1997

    (@sajjad1997)


    9 months ago

    Appearance > Customize > Woocommerce > product catalog> SHOP CARD STRUCTURE.

    The elements disappear from the list if the visibility is disabled, and it can never be seen again.
    Please find the screenshot: https://snipboard.io/t9LaoY.jpg

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi there @sajjad1997,

    Thanks for reaching out.

    So that we can be able to assist you further, could you please share a detailed explanation on the issue you are facing? If possible, please share a screen recording of the issue you are describing.

    Looking forward to your reply.

    Thread Starter sajjad1997

    (@sajjad1997)

    Hey @ckadenge

    Thanks for showing up, I really appreciate it, I have created a screen recording to replicate the issue that I am facing in my WooCommerce > Customization > Product Catalogue > Shop card structure

    Here is the Link to the video: https://drive.google.com/file/d/14OSMLlZFYNthJzOgkd–DTTfs-ZGII3K/view?usp=sharing

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @sajjad1997

    By default, WooCommerce doesn’t provide these features. They come from your current theme.

    This is a third-party theme, and we don’t provide help & support for 3rd-party plugins or themes as they’re outside our support scope. It would be best to reach out to the theme developer for further assistance.

    I wish I could help more, but hopefully, this gets you going in the right direction to get the job done.

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @sajjad1997

    I’m marking this topic as “resolved” due to recent inactivity. If more assistance is needed, feel free to post back here or open a new topic.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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