The Elementor Archive product does not inherit the template of its translation

  • Resolved perrinechaissac

    (@perrinechaissac)


    5 years, 4 months ago

    I’m using Elementor and Elementor Pro (both in latest version), and Polylang (also in latest version).
    My website is by default in French and translated in English.

    I have created a template type “Archive product” in the default language (french) and gave an instance for that page to only appear for a certain category of products (ex : category #107).
    I translated it in english (and giving no instance, like the installation guide said), but the template doesn’t appear for the english archive page, it shows the “default” wordpress archive product page, only in front. In Elementor editor I can see the right template being loaded.

    How is it possible? What am I missing ?

    Thank you for your help !

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author David Decker

    (@daveshine)

    @perrinechaissac
    Hi and thanks for your feedback!

    Are the translated templates properly assinged to the right Polylang language and connected as translations? Then our plugin can pick them for loading.

    Thread Starter perrinechaissac

    (@perrinechaissac)

    Hi, thank you for your answer !

    Yes, all the translated templates were properly assigned and the translations were correct also.
    I solved the problem by following those exact steps :
    – create the french template, assign a product category
    – translate that template, save it
    – then delete the assigned product category (the translated template was keeping for the french category and not showing the english categories)
    – save the template
    – refresh the template page (several times) and then the translated categories were showing up in the “assign” screen of elementor.

    I though I had to give no instance for the translated template to work but no.
    It was a weird behavior but everything seems to work now;

    Thanks !

    Plugin Author Brad Johnson

    (@p4fbradjohnson)

    @perrinechaissac

    I am glad you got this all working!

    We would love it if you could leave us an honest review and if you have any spare time, we need contributors towards translating the product. Any assistance would be appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)
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