The editor has crashed. Please try reloading the page and report the error using

  • Resolved jayp2016

    (@jayp2016)


    2 years, 6 months ago

    I am creating a web stories for the first time on my WordPress website and I’m getting this constant error. Every 2 minutes the editor crashing. What the heck. How one supposed to create the web stories. Please help me with this.
    I’m using safari browser.

    • This topic was modified 2 years, 6 months ago by jayp2016.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @jayp2016 thanks for getting in touch and sorry to hear that your editor is crashing. To help you further with this please can you share the following:

    1. Your Site Health Information. You can share this using our private form.
    2. Have you tried from another browser or just using Safari?
    3. Does this happen at a specific point when using the editor or just when trying to load?
    4. When the editor crashes do you get a specific error message?

    Once I have this information I can help advise with next steps.

    @jayp2016 Hello there, just checking in as we haven’t received a response and we’d like to help figure out the issue. Is the editor still crashing and if so, could you please share the above details?

    @jayp2016 We are going to mark your topic as resolved since we haven’t received a response. Please feel free to open a new support topic if you experience any other issues. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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