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Resolved baksteendegeweldige
(@baksteendegeweldige)

3 weeks, 5 days ago

I have Rank math pro, but because I can’t open a support ticket on https://support.rankmath.com/ (or do not get a confirmation) I open it here.

If I click the Rank math button on my home page I get this error:

De editor heeft een onverwachte fout aangetroffen.

TypeError: e.replace is not a function
at Y (https://wordpress-489283-4381437.cloudwaysapps.com/wp-content/plugins/seo-by-rank-math/assets/admin/js/rank-math-app.js?ver=1.0.238:1:76821)
at l (https://wordpress-489283-4381437.cloudwaysapps.com/wp-includes/js/dist/vendor/lodash.min.js?ver=4.17.21:9:25143)
at Q (https://wordpress-489283-4381437.cloudwaysapps.com/wp-content/plugins/seo-by-rank-math/assets/admin/js/rank-math-app.js?ver=1.0.238:1:77195)
at https://wordpress-489283-4381437.cloudwaysapps.com/wp-content/plugins/seo-by-rank-math/assets/admin/js/rank-math-app.js?ver=1.0.238:1:89816
at ht (https://wordpress-489283-4381437.cloudwaysapps.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:45730)
at Qs (https://wordpress-489283-4381437.cloudwaysapps.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:120536)
at wl (https://wordpress-489283-4381437.cloudwaysapps.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:88637)
at bl (https://wordpress-489283-4381437.cloudwaysapps.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:88565)
at yl (https://wordpress-489283-4381437.cloudwaysapps.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:88428)
at il (https://wordpress-489283-4381437.cloudwaysapps.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:85252)

I Use the greenshift theme (FSE theme)

Visit https://wordpress-489283-4381437.cloudwaysapps.com/info.php

For php info

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Plugin Support Rank Math Support
(@rankmathsupport)

2 weeks ago

Hello @baksteendegeweldige,
?
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
?
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
?
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
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Here is a video you can follow as well:
https://www.youtube.com/watch?v=FcIWRhcUP2c
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Only the site admin would know and your users won’t be affected by this troubleshooting.
?
Looking forward to helping you.

Viewing 1 replies (of 1 total)

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