The editor does not appear in the fields (hooks)

Hello,

I have seen a video of the plugin from June 2018. In this video a classic editor appears when displaying each of the hooks that you want to use.

I have downloaded and installed the plugin on October 2020 and I have bought that, in my case, that editor no longer appears in the hooks, only an empty box appears where we can enter the content we want. This greatly limits its use, I do not know if you have removed the editor or it is some incompatibility with my site.

Can you give me any indication please?

I use a theme from ThemREX and the visual builder W Bakery,

Thanks a lot,

Best regards

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