The default Image now do not go to GMB

Hi @lmsm76,

So the post is still working fine, but just the image is not being shared? How are you sharing the posts? Are you doing it from the post page (auto publish or share now) or are you sharing from the plugin settings?

p.s. using the share now functionality in the plugin settings I was able to share your image fine. Perhaps also try re-authenticating the plugin to rule that out.

Thank You for your fast response.

By default all Products are shared when we hit “publish”. Anyway, with image, neither works now (auto publish or share now).

I have just re-authenticate and test without sucess.

Any suggestion?

Hi @lmsm76,

I did another test on my end on a WooCommerce product using the post auto publish with your image and shared fine to GMB with the image included as shown here: https://www.dropbox.com/s/6rz2xrbvcr4y351/deleteme.jpg?dl=0

Normally at this stage I would say can you send me an email with your login details so i can check out things in more detail but WordPress banned me from doing that! So there’s nothing more I can advise or recommend because I can’t repeat it.

The only thing I can recommend is if you purchase the pro version of the plugin called ‘AutoSocial’ I can provide email support and because it’s not on the forum I can ask for your login details and therefore do some actual testing on your site. And you would get your money back if I can’t get it working…

Well, I’ve done what is possible from my side.

Deleted the latest plugin that was installed.
Deleted the GMBAP plugin, and reinstalled.

The image is an important piece of content that was working just fine.

I also has choose another location for testing purpose and the result is the same, only the text is shared, not the image.

I try a manual post, share a post, share a product and always with the same result, no image.

I will try with another website and give you back the results.

Thanks.

I install GMBAP in another site and try to publish this article https://clinica-corpoemente.com/resolver-o-problema-das-colicas-com-a-osteopatia/ and also this one https://clinica-corpoemente.com/eventos/exame-quantico-2/ but the result it’s the same.

Only the text is published, not the image.

It’s a complete diferent website, theme, etc.

I really don’t know what to do.

Hi @lmsm76,

Sorry, I am not sure what to advise, I am sorry you aren’t having success with this. Due to WordPress requirements I don’t have any other avenues to assist you. As I said on my test site it worked fine with your image.

I am going to mark this as solved due to inactivity