Retain leading zero on UPC codes?

  • Resolved joyryde

    (@joyryde)


    5 months ago

    Hi, We mapped the meta:_global_unique_id field to the Google Shopping GTIN field, but the plugin is removing all of the leading zero’s on the UPC’s, making them less than the mandatory 12 digits. How do we retain the leading zero’s?

    • This topic was modified 5 months ago by joyryde.
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  • Thread Starter joyryde

    (@joyryde)

    Screenshot:

    https://tinyurl.com/294vn3pl

    • This reply was modified 5 months ago by joyryde.
    Plugin Support mansary

    (@mansary)

    Dear @joyryde,

    Thank you for reaching out to us.

    To validate the issue you reported, we conducted a test on our own site. As you can see here, we used the _global_unique_id, which is the custom meta for WooCommerce’s default GTIN field. In our tests, the feed did not remove the leading zero as you can see here.

    If the leading zero is being removed on your end, please ensure that you haven’t changed the output type to anything other than “Default.”

    If you’ve followed the above steps and the issue persists, kindly reach out to us again with the feed URL and a screenshot showing the feed configuration.

    Thank you once again for choosing CTX Feed.

    Best regards,

    Thread Starter joyryde

    (@joyryde)

    The screenshot we provided shows the output type as Default.

    Plugin Support mansary

    (@mansary)

    Hi @joyryde

    Sorry! We overlooked the details on the screenshot. To further investigate the issue, please reach out to us from here. Please, make sure to share the feed URL.

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