The default anchor prefix is not applied.

Hi, Sorry for the inconvenience extremely. Can you please kindly share the URL of the site if possible? So that we will look into it and assist you to fix the issue.

@magazine3

Hi, Thank you for your reply!

Here is my website:

https://support.dev.upward.jp/documentation/setup-salesforce/install/install-package/install-package-map/

Thank you and best regards!

Hi, Please kindly let us know, The issue persists after the specific update or did you change anything recently. Kindly please check once and let us know back, so that we will assist you accordingly to fix the issue.

@magazine3

Hi, Thank you for your reply.

The current plugin version is 2.0.48.
This issue has been occurring since the initial installation of Easy Table of Contents.

Thank you in advance for your continued assistance!

Hi, If possible kindly please share the TOC dashboard settings setup screengrabs once, So that it will be helpful for us to analyze the issue and assist you to fix the issue ASAP!

@magazine3
Hello! Thank you for your response!

I am sharing the screenshot of the TOC plugin’s settings page. https://tinyurl.com/2dv6zgty

Thank you for your continued support!

Hi, Thank you for sharing. But If possible, Kindly please share the screenshot in the English language by translating the page to English. So that it will be more helpful for us to debug the issue and assist you to fix the issue.

@magazine3

Understood!

I am attaching the English screenshot.
https://tinyurl.com/2ljc82c8

Thank you!

@magazine3

Hello!

Has there been any progress regarding this matter? If additional information is needed, please feel free to let me know!

Thank you and regards!

Hi, Sorry for the delay in response extremely. We are here to assist you. We are getting a 404 error on the given site URL: https://paste.pics/O7JMT

Can you please kindly check once and let us know back once it gets working? So that we will assist you accordingly to fix the issue ASAP!

@magazine3

Thank you for your reply!

I apologize for the inconvenience, but I had changed the URL.

Please check the following URL: https://support.dev.upward.jp/documentation/setup-salesforce-platform/install/install-package/install-package-upward-map/

Hi, Thank you for sharing the URL. To apply the default anchor prefix kindly refer to the following screengrabs for reference. Kindly refer to the screengrabs and let us know back if you have any queries or issues, So that we will assist you in fixing them.

Here are the reference screengrabs:

https://prnt.sc/-LTKNs0qH6hY

https://prnt.sc/XaInY8HDZdr3

@magazine3

Hi, Thank you for your reply!

Based on the screenshot you provided, I have set the same configuration. Here is the link: https://tinyurl.com/2z8acoqg

However, the anchor URL is still in Japanese. Please review and confirm: https://support.dev.upward.jp/documentation/setup-salesforce-platform/install/install-package/install-package-upward-map/

Thank you for your attention.

Hi, Can you please check once if it’s due to any conflict by deactivating the active plugins one by one on your site for debugging purposes of the issue and let us know back if you find any conflict? So that we will assist you further if the issue exists still.

@magazine3

Hello, thank you for your response.

To make the website function, we have disabled all the plugins except for the essential ones required to run the theme.

However, there has been no change in the situation, and the links to the table of contents appear as follows:

https://support.dev.upward.jp/documentation/setup-salesforce-platform/install/install-package/install-package-upward-map/#%E6%89%8B%E9%A0%862UPWARD_StandardUPWARD_ES%E3%83%91%E3%83%83%E3%82%B1%E3%83%BC%E3%82%B8%E3%81%AE%E3%82%A4%E3%83%B3%E3%82%B9%E3%83%88%E3%83%BC%E3%83%AB

We would greatly appreciate your continued support.