The data we received from your Wordfence plugin installation is invalid

Hi @jeremyvtx, sorry to see you’re having problems with this.

We have seen possible issues installing keys automatically more than 24 hours after generation. Additionally, if you are in a different browser than the one used when requesting your Free Wordfence license, you will be unable to automatically install it. In those cases you will need to manually copy and paste the key from the email to complete the activation of Wordfence Security.

Aside from verifying that you did not inadvertently copy only part of the license key, I would check whether you can install the license when Wordfence is the only active plugin on your site. There could be a Javascript conflict with another plugin potentially stopping the code executing the verification check.

If nothing above seems to help, let me know as we may need to obtain some further diagnostic information to take a look.Thanks,

Mark.

The thing is, I didn’t keep the email with the key. Is it possible to ask for a new one ? ?? Or to reset the whole process ?

@jeremyvtx,

Yes, you can request for a new  license key.  You can use the same email address to obtain license keys for all your sites. There’s no limit to the number of free sites a single email address can configure.

Thanks,

Mark.