The data is not in JSON format.

Hi,

This is certainly because you have modify something which inserts or modify JSON data outputted by the plugin.
Impossible to help you if you’ve changed original file(s), this is always the risk when you do such things.
We are an IT company selling our skill, this plugin is completely free, please understand that we cannot debug others problems for free. If you are interested for support please contact us at [email protected]

Thanks.

I have this exact same problem. I haven’t modified anything. It probably is a pretty common issue.

Hi,

Another user had this, but he told me WP_DEBUG was enabled. That debug mode cannot work with that plugin since it makes WP sending data !
In that case, you must change debug mode to output debug informations into a log file rather than display them. As so :

define(‘WP_DEBUG’, true);
define(‘WP_DEBUG_DISPLAY’, false);
define(‘WP_DEBUG_LOG’, true);

This will output debug infos inside wp-content folder.

Hope this will help you.

I am seeing this issue too. Right now I don’t have access to FTP behind the WP instance, so I can’t check whether WP_DEBUG is set to true in wp-config.php or not.

I just need a way to get files off the WP instance concerned so I can migrate it all to a new server for a client… I thought Cysteme would be a useful tool for this situation… looks like I am stuck and will have to work on getting FTP access to the “old” site.

Hi,
Well if you cannot control all of your files on your website, it’ll be hard for you to solve ..
This error happens when ‘something’ sends data before the plugin.
‘something’ can be debug informations, log displayed, another plugin or theme output … I cannot guess ..