The “Customer pause period (days)” option in AutomateWoo is confusing me!!!

  • Resolved mpagery

    (@mpagery)


    4 years ago

    I am trying to setup 3 “Cart Abandoned” emails using AutomateWoo.

    – The first email to be run 1 hour after abandoned cart.
    – The second email to be run 24 hours after abandoned cart.
    – The third email to be run 48 hours after abandoned cart.

    I have setup the 3 workflows with “Timing=Delayed” and specifying the delayed hours, but what about the “Customer pause period (days)” option? Do I leave this as 0 for all the workflows?

    Really hoping someone can explain the “Customer pause period (days)” field to me and how it works in relation to the Timing options…

    Thank you!

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  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    It sounds like you have a valid subscription with us. If so, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there. ??

Viewing 1 replies (of 1 total)
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