• Resolved Samuel

    (@martdsam)


    The custom user role cannot access Rank Math general settings screen.

    The editor role has the same permissions as the custom role, but with the editor I can access the general settings screen.

    I activated the rank math role manager and gave all permissions to the custom role and even then the general settings do not appear.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rank Math SEO

    (@rankmath)

    Hello @martdsam

    Thank you for contacting the support.

    By default, the Rank Math plugin adds rank_math capabilities to all WP roles. For the custom roles, you will have to add the capability from the Role Manager’s settings.

    Hope that helps. If you have any further questions, please feel free to ask. We are here to help.

    Thread Starter Samuel

    (@martdsam)

    But as I said above, I went to Role Manager’s settings and activated all permissions. Even so he didn’t release it, it was very strange.

    I even did the following test, using the members plugin I duplicated the editor function and created a role with the name “test”. And even with all the capabilities of rank math in the “test” role released, the general settings option does not appear.

    Thread Starter Samuel

    (@martdsam)

    I really couldn’t activate it.

    I gave all possible capabilities for the custom role and do not release the general settings.

    The wordpress editor role, even with fewer permissions, can access the general settings screen.

    Thanks for listening.

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello @martdsam

    It seems like an issue in the plugin and we have notified the developers.

    As soon as an update is available with the fix, we will let you know.

    In the meantime, if there’s anything else we can help you with, please let us know. We are here to help.

    Thank you.

    Thread Starter Samuel

    (@martdsam)

    Thank you, I will wait ??

    Plugin Author Rank Math SEO

    (@rankmath)

    Hi @martdsam,

    We have fixed this issue in the beta(v1.0.44-beta).

    Please update to the latest Beta version by following this tutorial:
    https://rankmath.com/kb/version-control/#beta-updates

    That should fix the issue for you.

    The final version will be released in a few days, and you will see a notification in your dashboard when an update comes.

    Please let us know if there’s anything else we can help you with.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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