The coupons do not appear when they are enabled.

  • Resolved boinich

    (@boinich)


    10 months, 2 weeks ago

    https://ibb.co/1M0ThBZ

    The coupons do not appear. having them enabled. as shown in the image.
    i have deactivated the template, and i have set the default template. i have also deactivated all plugins.
    php 8.2 server

    thks for yout support.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @boinich

    Could you please clarify where the coupon isn’t showing up for you? Are you referring to the dashboard or the checkout/cart page?

    You can usually find the option to create and manage coupons under Marketing > Coupon by default. As a customer, you should be able to see the option to use the coupon on your cart and checkout page.

    I hope this helps! Please let us know how it goes or if you need further assistance.

    Thread Starter boinich

    (@boinich)

    hi
    thks for reply.
    it was a cache problem
    solved in a private tab
    thks

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @boinich

    I’m glad you were able to find a solution to your inquiry here, and thanks for sharing it with the community too! ??

    By the way, if it is not working in the regular window, you can follow our detailed guide on clearing browser cache here: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

    Meanwhile, I will mark this thread as resolved. Should you have further inquiries, kindly create a new topic here.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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