The Countdown timer only appears when I edit and save the product

  • Resolved luisgalvanaybar

    (@luisgalvanaybar)


    3 years, 2 months ago

    Hi,

    I am testing with 10 products, when I add more products via WP All Import, and with the start and end date values correct, the Countdown timer is not displayed in the product. The way to correct this is by editing each product and saving it, without making any changes, and in this way the counter does appear.

    You can help me correct this.

    Best regards

    Luis

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi,

    Thank you for contacting VillaTheme.

    1. To display the countdown timer on the front end, on the product edit page, make sure you add the sale price and schedule, see this guide. This task must be done for each product you assigned on sale.

    2. If you try with a WP All Import and get this problem, please include that plugin link, we will check with our plugin.

    Best regards.

    Thread Starter luisgalvanaybar

    (@luisgalvanaybar)

    The countdown timer is configured correctly, because when I edit the product to verify that the information for the countdown timer is correct, and so it is and I save it without clicking or modifying, just editing, the countdown timer is displayed correctly for that particular product, for the others it is still not displayed until you edit and save them.

    The WP alll Import link is:
    https://www.wpallimport.com/

    Hi,

    Can you please provide us with your file, we will try to import the file and detect the problem.

    Best regards.

    Thread Starter luisgalvanaybar

    (@luisgalvanaybar)

    Hi

    These are the links to the CSV file of the products and the template for importing with WP All Import.

    https://drive.google.com/file/d/1nHNAPiK9IdaAUa1uYC7jL_qW0vq_1IZx/view?usp=sharing

    https://drive.google.com/file/d/1Z8d83_5aJL6ppXc9nqHd4GC8aPvDrXbm/view?usp=sharing

    If you want I can give you access to the test environment, so you can see it directly.

    Best regards

    Thread Starter luisgalvanaybar

    (@luisgalvanaybar)

    Hi,
    I was testing by importing the products with a future publication date, for example 10 products that are published at 9:00 am, 9:15 am, etc, and when they are published the countdown timer works perfectly.

    In other words, the plugin works when the product has a future publication date, but not for products that are published immediately, this is for imports.

    Best regards

    Sorry, it doesn’t always happen like I described above.

    Hi,

    Please contact us at [email protected] for further assistance.

    Best regards.

    Thread Starter luisgalvanaybar

    (@luisgalvanaybar)

    Yesterday I sent you an email to that address, do you have any news?

    Hi,

    We received your email and replied to you, please update it.

    Best regards.

Viewing 8 replies - 1 through 8 (of 8 total)
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