• Annonnimmo

    (@annonnimmo)


    Hi,
    I don’t know if the cause has been the last WP update 5.8.2, but in the last few days I noticed that homepage content is no more shown: in the homepage it just shows only widgets.

    And I haven’t done any configuration change.
    I tried clearing the cache and disabling various plugins, but nothing happened.

    Switching to another theme solves the problem, so it seems related to Colormag.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)
  • 3NT

    (@3nt)

    Did you check your php version?

    I’ve just had some problem with several sites (not colourmag) that are on the same hosting. They were in different state of upgrade. And you know what helped, switching on php version forward and backward.

    Not sure what was wrong, I was in a process of updating and left some stuff till Monday but Monday morning I’ve seen problems. And I knew that one of the site was totally updated on Friday. What I think happened is that the hosting was doing some service, maybe installing some new php, maybe stitching all the accounts to newer version and it caused the problems.

    Anyway when I switched to version 8something, the content disappeared. 7.4x was causing the problems, 7.3x – everything was OK. But new WordPress sais we need 7.4x. So I rolled back, reinstalled new wordpress then put 7.4x back and everything became ok. Strange… It reminds me that old anecdote about “we’ll open the widows, we’ll close the winwow and everything surely will work”…

    rickylarocca569

    (@rickylarocca569)

    I have a similar/same? issue. Since a few weeks, the content of the homepage does not appear no longer.

    I did not change any configuration.

    I checked that WP core, theme and plugins are up to date. I deactivated the plugins and reactivated them, but without resolution.

    When I change theme from child theme to main theme (Colormag), the front page content IS appearing.. However I’m not comfortable with checking error logs, comparing code etc.

    Thank you.

    rickylarocca569

    (@rickylarocca569)

    Hi 3NT,

    I am aware that the hosting company changed the PHP version to 7.4 in the same period that the problem has appeared, 7.4 being the latest stable version.

    I am not sure I understand your reasoning. What do you recommend me to do in this case ?

    Thanks,
    Erik

    3NT

    (@3nt)

    I’ve only told what I did. It doesn’t make sense why it work but it did. And another thing, I don’t use child themes on those sites, not sure would it made any difference.

    The reason I started with php because on one site I could not login, on another – attempts to update led to some strange messages. Switching off plugins didn’t help.
    So, in short:
    1. I tried php 8x just to see maybe I missed some alerts and I need higher version (happened once before). Didn’t work and on the site I was doing it all the text disappeared.
    2. rolled back to 7.3x php, just trying to eliminate easy things I could do myself before contacting support. To my surprise all the problems disappeared.
    3. I happily reinstalled wp 5.82 (meaning through admin panel) and updated some of the plugins (update happened this weekend, around the same time hosting switched to 7.4).
    4. I switched back php to 7.4

    I don’t know why it worked because I kind of ended up with the same configuration as when I started.

    • This reply was modified 3 years ago by 3NT.
    Thread Starter Annonnimmo

    (@annonnimmo)

    Hi @3nt,
    if you read carefully my specific support request, your solutions have nothing to do with it. Thanks anyway.

    I hope some Colormag developer is going to answer.

    Hey @annonnimmo ,

    Could you please provide me the URL to your site?

    Regards,
    ThemeGrill Support Team

    DJ1UK

    (@dj1uk)

    I have the same issue. Site has been fine for years but now the front page is not showing any posts.

    Go to Appearance > Customize > Homepage Settings

    I found that if you select ‘A Static Page’ it shows latest posts, correctly.
    If you select ‘Your latest posts’ it is a blank page.

    Looks like a bug.

    jacquesoziel

    (@jacquesoziel)

    Bonjour,
    merci de votre conseil, j’ai bien sélectionné une page statique et pourtant l’option “modifier” appara?t en bas de chaque page.

    Thread Starter Annonnimmo

    (@annonnimmo)

    I’ve selected ‘A Static Page’, but it is no more showing the content of the selected page.

    It seems that developers of the theme, no more support it.

    Hey @annonnimmo,

    Extremely sorry for the delay.

    If you have selected a static page to be your homepage, please go to your Dashboard > Pages, edit your homepage and see if you have added any content to it or not.

    We just checked ColorMag theme on our setup but the issue with the blank front page did not occur. I would also like to request you provide me with the URL to your site. It seems like you missed my reply requesting it earlier.

    Regards,
    ThemeGrill Support Team

    Thread Starter Annonnimmo

    (@annonnimmo)

    Hi @bikku,
    obviously I have (had) content in my homepage page ?? I’m a pro.

    I didn’t change anything: before WP update 5.8.2, content of the homepage was shown, after WP update 5.8.2, no more shown.

    In the homepage, it now shows only the “TG: Featured Posts (Style 1)” widget in “Front Page: Content Top Section”.

    And it is not a cache problem, because I also tried disabling the cache, with no result.

    PHP 8.0.13
    No error/warning in the log

    How can I provide you the url privately?

Viewing 11 replies - 1 through 11 (of 11 total)
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