The check box for terms and conditions does not appear.

  • Resolved chrisbee76

    (@chrisbee76)


    4 months, 1 week ago

    Hi,

    I have the latest version of Woocommerce 9.4.1 and use the default theme Twenty Twenty-Four Version: 1.3. I have activated from Woocommerce menu/advanced the “Terms and Conditions” page but I don’t see the acceptance box to conclude the purchase in the shopping cart page. Can someone kindly help me. I have minimal programming knowledge. Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello chrisbee76,

    Thank you for contacting WooCommerce support.

    I understand you’re not seeing the acceptance checkbox for the Terms and Conditions page on the checkout page despite activating it in the WooCommerce settings and using the Twenty Twenty-Four theme.

    I checked my test site and the Terms and Conditions page is appearing on the Checkout page.
    Are you expecting it to appear on the Cart page?

    Could you provide a screenshot of the WooCommerce settings where you configured the Terms and Conditions page? Additionally, sharing the URL of your site will help me check further from my end.

    Looking forward to your response. ??

    Best regards.

    Thread Starter chrisbee76

    (@chrisbee76)

    Hello Zubair Zahid,

    I had done exactly as in the pictures you posted but the same did not appear. Then I found out that it was the fault of a plugin called Germanize that I had installed and then disabled that had completely replaced this entry. I then went into the page editor, deleted the de plugin entry and put in the original terms and conditions checkbox.

    Thank you very much for your kind answer and interest.

    • This reply was modified 4 months, 1 week ago by chrisbee76.
    Plugin Support Jonayed (woo-hc)

    (@jonayedhosen)

    Hi @chrisbee76

    I’m glad to hear you’ve identified the cause of the issue and shared how you managed it— Since this topic has been marked as resolved, feel free to?create a new topic?if you need any further help with WooCommerce core.?

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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