The cart doesnt update

  • Resolved Knutnix

    (@knutnix)


    1 year, 2 months ago

    Everything works flawlessly at first. I can add avery product to cart, everything is ok.

    Until I go back to a previous page, I “change my mind” and click to buy a different product. I have checked the option to clear my cart every time.

    So I click to buy a different product, I am redirected to the ordering page as I should be, but the ordered product does not change.

    In other word: I have 3 products: A, B and C.

    I first click to order A. Works fine. But then customer changes their mind, goes back to the page when they can choose B. Click to buy B. The cart should be cleared of A and have B added. That doesnt happen though, A is still in the cart, B is not added.

    SOMETIMES it works, but only once in a row. And usually only when I first order the cheapest one, and then “change my mind” and go with the mid-tier. But when I try to change my mind again, it never works.

    Other plugins I use: Akismet Anti-Spam, Code Snippets, Elementor, Forminator (not really used at the moment), LiteSpeed Cache (I tried disabling cashe in cart link campaigns, it did nothing), PixelYourSite, P?ac? z PayU, WooCommerce, WooCommerce Stripe Gateway

    EDIT: I just tried to not cache the orders page (https://sklep.milosztrochowski.pl/zamowienie/) in litespeed settings. I was able to then “change my mind” twice, but the third time it failed to update the cart again.

    • This topic was modified 1 year, 2 months ago by Knutnix.
    • This topic was modified 1 year, 2 months ago by Knutnix.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor lusp

    (@lusp)

    The problem reported in this thread was resolved after reaching out to us via email and further troubleshooting. For everyone who might encounter the similar issue – it was caused by the currently used LiteSpeed Cache plugin and the solution may involve either disabling it or adjusting its configuration, depending on specific use-case.

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