The base functionality isn’t working?

Hello Andy,

So the issue is that form on that page is actually an embedded HubSpot form and not a Gravity Form

This plugin only works with Gravity Forms to extended it’s capabilities to black list email domains from being used in email fields.

You would need to install the gravity forms plugin and rebuild the form with that to get it to work properly.

Also as you would still want to keep the HubSpot features you can install the Gravity Forms HubSpot add-on to make sure the data from the form flows from your site to your HubSpot account.

Please let us know if you have any other questions.

Hi,

– Thanks for the clarification and sorry about the oversight. I popped the 36 character form id into HubSpot and it returned the form. What’s odd is that I had a freelance developer lengthen the default message box and he only had access to the WordPress dashboard and not the HubSpot account so I just assumed that this one form was a Gravity Forms one unlike the HubSpot pop-up ones that we use all over the site.

I’m guessing that it’s sort of like hybrid deal where our Gravity Forms Contact Us form takes care of the visual aspect of the form while HubSpot is really handling the data?

Thanks!

Andy

• This reply was modified 5 years, 5 months ago by andyrcwrcm.
• This reply was modified 5 years, 5 months ago by andyrcwrcm.

Hey Andy, Yes, that would be correct. Gravity Forms would handle the form and then pass on the submitted data to HubSpot.