The banner goes outside the width of the screen and the width changes by itself

Hi,

Thank you for reaching out and bringing this issue to our attention.

To assist you better, could you please provide us with either:

1. A URL where we can directly view the issue.
2. Clear steps to reproduce the problem on our end.

Understanding the exact context and replicating the issue will enable us to diagnose and resolve it promptly.

Regarding the CSS issue causing the banner to extend beyond the screen width on mobile devices, this could be due to various factors such as conflicting styles or responsive design settings. We will investigate this thoroughly once we can reproduce or see the issue or steps you’ve mentioned.

If you have any further details or screenshots to share, please feel free to include them.

Here I leave photo of the problem, as soon as I have a clean web that generates the problem I will leave it here. Thanks.

• This reply was modified 5 months ago by neoset.
• This reply was modified 5 months ago by neoset.

I found the problem with Astra’s Starter Template plugin, which seems to make their templates fall off the screen.

Hi, I’m going to close this topic as the Astra plugins give these problems, exactly I think it’s the Astra animations, I have removed them and it seems to have been solved.
As for Complianz, there is still the visual error in the section Banner of consent/Appearance/Banner width in pixels, every time I change to any of the four sections within Banner of consent I modify the width of the banner automatically, I repeat, it is only visual because to change it you really have to change it by hand, that happens to me even in clean installations and can lead to confusion in the fixed size of the banner.

Thank you very much for your time, it seems to me that you have a great plugin, I will continue using it, a big greeting.

• This reply was modified 5 months ago by neoset.