The badge award doesn’t influence rank.

Hi @bbpressyzh,
Thanks for using myCred can you please let us know that are you using the latest version myCred also your rank is based on the current balance or Total balance?

Yes, it’s the latest version.
And the position on the leaderboard is based on the total points.

Hi @bbpressyzh,
Our technical team is analyzing this issue, to figure out what can be done here. we’ll dig some solution and will share it with you.

Thank you!

Hi @bbpressyzh,
There is no issue in the myCred plugin, it is working fine. Badges level increases as well might be there are some setting issues on your site.

Take a look at the following videos: We have created videos for the issues mentioned by you if we have missed any step in replicating the issue please do let us know.

For Badges: https://drive.google.com/file/d/1rVvpJj7bDhq_nfhSOsET-ka5Lo2WBLkG/view

For Leaderboard: https://drive.google.com/file/d/1X-xmjXFzoNTWNJxKsbiRGYJ3-KrzeDZE/view

• This reply was modified 4 years, 9 months ago by wpexpertssupportteam.

I’m not saying Badge levels.
I mean “Rank”.
a Badge will award extra points.
But extra points won’t influence “Rank”.
The “Rank” is only based on the points user Get from doing something on the website（like comment）.

Sorry for the unclear explanation

Hi @bbpressyzh,
We have replicated the issue on our staging environment we will be fixing this in our upcoming update.